All salespeople keep regular, consistent contact with their new and used client base.
All salespeople work regularly to get their clients into the Dealership for all vehicle service work.
All salespeople ask every customer for sales-making referrals.
All salespeople have the knowledge, through expert training, to professionally keep in touch with their client base.
Everyone on the sales staff offers their customers who did not purchase an extended service contract, the opportunity to acquire one during the first year.
All sales staff members arrange their schedules to have time to keep in touch with the client base.
Repeat and referral sales are most important to salespeople, because they know these prospects offer the best opportunities for new sales and higher grosses.
Any in-house follow-up attempts have been trouble-free, consistent and cost effective.
All salespeople have received truly effective training on the best methods for bringing their customers and referrals back to our store for sales and service.
Finally, the Dealership’s advertising dollars accomplish all (or any) of the above.
